Quote & proposal generation
The problem
30 enquiry emails a day. 20 minutes on each quote.
Read the email, look up prices, attach terms, type the draft. Half a rep gone before lunch.
Untitled draft
20 min
Per quote, today
With AI
A quote drafted before you finish reading the email.
AI reads, prices, and drafts. You review and approve — same rep handles 3× the volume.
QUO-2861 · Acme Ltd
12 × widget, blue
£1,840.00
Net 30 · FOB
+ VAT
Drafted · ready to review
2 min
To review and send
Customer enquiry handling
The problem
60% of the day on the same 15 questions.
Delivery times, stock, returns, order status. Your team becomes a human FAQ.
Live chat
Hi, when will order #4821 arrive?
Waiting for an agent…
60%
Of team time on routine questions
With AI
Routine answered instantly. Complex routed to the right person.
Answers from your own product and policy data — and escalates with full context when it can't.
Live chat
Hi, when will order #4821 arrive?
Out for delivery — arriving Wed 1 May before 12:00. Track: dpd.co.uk/…
24/7
Without extra headcount
Email triage & drafting
The problem
45 minutes every morning, just sorting through.
80–100 emails overnight. Orders mixed with supplier queries mixed with complaints.
Inbox · 87 unread
Acme LtdRe: order #4821 statusunread
J. PatelWrong size delivered — please adviseunread
Briggs & CoPO 9924 attachedunread
Stock alertsLow stock: SKU-118-REDunread
Mary WebbQuote request — bulk orderunread
45 min
Daily triage time
With AI
Your inbox, already sorted when you open it.
Sorted on arrival, drafts ready for the predictable ones, actions triggered in your other systems.
Inbox · sorted
J. PatelWrong size delivered…urgent
Acme LtdRe: order #4821 statusorder
Briggs & CoPO 9924 attachedsupplier
Mary WebbQuote request — bulk orderdrafted
Stock alertsLow stock: SKU-118-REDrouted
10 min
To review the same inbox